About

UX strategist | product designer | illustrator | artist

Hey, friend! I am Lucia Hsieh and I have over 12 years of experience in UX, industrial and service design. Driven to create social impact, I take pride in creating meaningful solutions for people to have better access and experience to services.

As an Experience Design Lead at Ontario Digital Service, my goals include:

  • advocating for user needs.
  • working with product leads to define vision and roadmap.
  • setting standards and building systems for scaling.
  • collaborating with teams to solve problems.

In addition to my primary job functions, I have been recognized for consulting with stakeholders, mentoring designers and having exceptional organization skills.

Outside of my day job, I enjoy drawing and creating art. From a very young age, I drew on any surface imaginable, such as walls, back of calendar papers, books, etc. I am often inspired by my surroundings, nature, and places I visited from my travels.

I believe that the best artists connect deeply with people through their work, and use their talents to visualize a more ideal and magical place.

Photo by Lily Dai.

Awards

Amethyst award

Amethyst award

COVID-19 response

2022

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Red dot award

Red Dot award

Snug Vest

2014

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Past speaking events

I mentor others to do their best work and speak about the importance of user research and design. Here are some of my past events:

Photo by UXR Collective, UXR Toronto Conference 2018.

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